Okgo game's Terms & Conditions — Fully in Bengali

These Terms & Conditions apply to the okgo game platform and all its services. By accessing our services through the okgo game website, mobile app, or any other channel, you automatically agree to these terms.

Okgo game is an online betting and gaming platform operating under an international license. We provide services to users in Bangladesh and other designated countries.

The Bengali version of these Terms and Conditions has been prepared for your convenience. In the event of any dispute, the English version shall be considered final.

To open an account on OkGo Game, the following conditions must be met:

• You must be at least 18 years old.
• You must register with accurate and complete information.
• Each individual may only One Account can open.
• Using a false name, address, or mobile number is strictly prohibited.
• Keeping your account password confidential is your own responsibility.
• Your account may not be shared with or sold to anyone else.

OkGo Game reserves the right to verify the information provided at registration at any time. KYC (Know Your Customer) verification must be completed before any withdrawal. This may require submission of a government-issued ID and proof of address.

The following rules must be followed when placing bets on OkGo Game:

• Once a bet is confirmed, it cannot be modified or cancelled (except via the live cashout feature).
• Betting may close before an event begins. Any bets placed after the cutoff will be voided.
• Okgo game reserves the right to void any bet placed at incorrect odds due to a technical error.
• If a match is abandoned or postponed, the bet will be voided and your stake will be refunded.
• In the event of any dispute over results, the decision of okgo game management is final.

Payment methods currently supported on okgo game include: Mobile Pay, Nagad, Rocket, Bank Transfer, Visa/Mastercard, and USDT.

For deposits:

• Minimum Deposit Amount: ৳200।
• Deposits are typically credited to your account instantly.
• Only use payment methods registered in your own name.
• Payments from third-party accounts are not accepted and any such funds may be forfeited.

Regarding Withdrawals:

• Minimum withdrawal amount: ৳500।
• Withdrawals typically take 24 hours to process.
• Withdrawals may be on hold until KYC verification is completed.
• Withdrawals must be made using the same payment method used for the deposit.
• Withdrawals cannot be processed until the bonus wagering requirement has been met.

OkGo Game bonuses and promotional offers are subject to the following general terms. Each bonus may also have its own specific terms and conditions.

• Wagering Requirement: To withdraw bonus funds, you must wager a specified amount — typically 10–30 times the bonus value.
• The same person may not claim bonuses through multiple accounts.
• Multiple bonus claims from the same IP address or device are not permitted.
• Any unused bonus will be forfeited once it expires.
• If bonus abuse is detected, the account and bonus will be cancelled.
• Okgo game reserves the right to modify, suspend, or cancel any bonus offer at any time.

The following activities are strictly prohibited on okgo game and will result in immediate account closure:

• Using the platform for money laundering or any form of illegal financial activity.
• Placing bets using bots, scripts, or automated software.
• Hacking another user's account or attempting any form of unauthorized access.
• Exploiting system vulnerabilities to gain an unfair advantage.
• Colluding or match fixing with other players.
• Selling, transferring, or renting out your account.
• Submitting false identity information or forged documents.
• Threatening or harassing okgo game staff or other users.

Okgo game reserves the right to take legal action in the event of any breach of these rules.

Okgo game may suspend or permanently close an account without prior notice in the following situations:

• Clear evidence of a violation of the Terms & Conditions has been found.
• If false information is provided during KYC verification.
• If evidence of multiple accounts is found.
• Accounts that have been inactive for an extended period (over 12 months).
• By order of a court or regulatory authority.

Users may request to close their account at any time. Any valid remaining balance will be withdrawn through the proper process.

OkGo Game places the highest importance on protecting your personal information. For full details on how your data is collected, stored, and used, please refer to our Privacy Policy available.

• Your data is never sold to third parties.
• Payment information is secured with 256-bit SSL encryption.
• We may be required to share information with authorities under legal obligations.
• You can opt out of marketing communications at any time.

OkGo Game is committed to responsible gaming. We want our platform to be a source of entertainment, not financial stress.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You can self-lock your account for a set period at any time.
• Reality Check: You will be reminded periodically of how long you have been playing.
• Age Verification: No one under the age of 18 is permitted to open an account.

If you feel you may have a problem with gaming, on the Responsible Gaming page Resources for assistance are available.

Any disputes or complaints with okgo game are handled through the following process:

1. Step One: Email us at support@okgogame.click with full details of your issue.
2. Step Two: Our team will provide an initial response within 72 hours.
3. Step Three: Complex cases will be fully investigated within 7–14 business days.
4. Step Four: If the matter remains unresolved, you may escalate your complaint to our licensing authority.

In all disputes, the decision of okgo game management is final unless overruled by the licensing authority.

Okgo game reserves the right to modify these Terms & Conditions at any time. When changes are made:

• A new version with an updated date will be published on the website.
• For significant changes, users will be notified via email or push notification.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

We recommend visiting this page regularly to stay up to date with any changes.

If you have any questions or need clarification about these Terms & Conditions, please contact us:

• Email: support@okgogame.click
• Live Chat: 8:00 AM – 12:00 AM, 7 days a week
• Language: Support available in Bengali and English

Our support team is always ready to answer any questions you may have.